Refund and Returns Policy

Refund and Returns Policy

Effective Date: October 15, 2024

At VoguesMist, we prioritize customer satisfaction and stand behind the quality of our car accessories. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You have 30 days from the date of delivery to return any items for a refund or exchange. To be eligible for a return, your item must be unused, in the same condition as received, and in its original packaging. Please include the receipt or proof of purchase.

Non-returnable items include:

Gift cards
Discounted items (if applicable)
Custom or personalized products

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

If you haven’t received your refund yet, please check with your bank or credit card company. Processing times may vary depending on your payment provider.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at info@voguesmist.com within 30 days of receiving your product.

Shipping Costs

Shipping costs for returning items are the customer’s responsibility unless the return is due to a damaged or defective product. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund (if applicable).

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